We offer three levels of support in order to meet your specific support requirements

Gold-s

  • Gold Support
    • 24 x 7 Global support
    • Two weeks of consulting and training annually
    • General infrastructure support and training
    • Access to all hotfixes and updates

Silver-s

  • Silver Support
    • Extended 7-day support, 8:00 a.m. to 7:00 p.m U.S. Central Time
    • One week of consulting and training annually
    • General infrastructure support and training
    • Access to all hotfixes and updates

Bronze-s

  • Bronze Support
    • Included with active Swimage subscription
    • Support M-F 9:00 a.m. to 5:00 p.m U.S. Central Time
    • Basic Swimage support and questions
    • Access to all hotfixes and updates

Graduation

Swimage University will help you quickly launch a successful migration by fully leveraging all of Swimage’s rich features.

 

  • Onsite 5 or 10-day training
  • Learn all about Swimage administration and usage
  • Learn migration best practices
  • Learn Swimage advanced features
  • Start migrating immediately

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